Privacy Policy

Last updated: February 2026. This policy describes how Accentel Intelligence Private Limited ("Accentel", "we", "us") collects, uses, and protects your information when you use our website and services.

1. Information we collect

We may collect information you provide directly (e.g. name, email, company, message content when you contact us), information from your use of our website (e.g. device type, IP address, pages visited), and information from cookies and similar technologies as described in our Cookie Policy.

2. How we use your information

We use the information we collect to respond to your enquiries, deliver and improve our services, send relevant updates (where you have agreed), analyse site usage, and comply with legal obligations.

3. Legal basis (where applicable)

Where data protection laws require a legal basis, we process your data on the basis of your consent, performance of a contract, our legitimate interests (e.g. improving our services and security), or compliance with law.

4. Sharing and disclosure

We do not sell your personal data. We may share data with service providers who assist our operations (e.g. hosting, analytics) under strict confidentiality, or where required by law or to protect our rights.

5. Data retention and security

We retain your information only for as long as necessary for the purposes set out in this policy or as required by law. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data, to data portability, to object to certain processing, and to withdraw consent. You may also have the right to lodge a complaint with a supervisory authority. To exercise these rights, contact us at the details below.

7. International transfers

Your data may be processed in countries other than your own. Where we transfer data internationally, we ensure appropriate safeguards are in place as required by applicable law.

8. Changes and contact

We may update this policy from time to time; the "Last updated" date at the top will change. Continued use of our services after changes constitutes acceptance of the updated policy. For questions or to exercise your rights, contact us at info@accentel.com.